FAQ

How do I login to FieldMaxPro mobile application
From your collection of apps on your android device, look for FieldMaxPro and click the icon .  The application will immediately open up. Next you would be ...
Mon, 15 Jan, 2018 at 11:55 AM
What do I do if FieldMaxPro is showing me “Could not authenticate user using provided credential” error
It means the username or password you supplied when logging in is wrong. Make sure you enter the right username & password and try again.
Mon, 15 Jan, 2018 at 11:59 AM
What do I do if FieldMaxPro is showing me “Cannot connect to FieldMaxPro servers” error
It means you do not have data connection on your device. Make sure you have a working data connection on your device.
Mon, 15 Jan, 2018 at 12:00 PM
What do I do if my FieldMaxPro app is not synchronizing?
Make sure you have active data connection on your device Also make sure that you have enough available memory space on your device. If you do not have e...
Mon, 15 Jan, 2018 at 12:29 PM
What do I do if I cannot see all my outlets on my FieldMaxPro app
Make sure you have active data connection on your device Also make sure that you have enough available memory space on your device Go to Settings on y...
Mon, 15 Jan, 2018 at 12:31 PM
How do I search for an Outlet on my FieldMaxPro app
Go to Outlets module, click on and search by the outlet name, street name or the town. As you type, the outlet list changes based on your search.
Mon, 15 Jan, 2018 at 12:36 PM
What do I do if I cannot see all my outlets on my FieldMaxPro app
Make sure you have active data connection on your device Also make sure that you have enough available memory space on your device Go to Settings on y...
Mon, 15 Jan, 2018 at 12:37 PM
How do I create an outlet on FieldMaxPro app
Go to the Outlets module, click onat the bottom right corner of the app. The outlet form will open up, fill the appropriate fields and click on SAVE button.
Mon, 15 Jan, 2018 at 12:39 PM
How do I make an outlet BSO at the point of creating the outlet
Once the outlet type selected is either Grade A, B or C, you will find the “is bso” checkbox is enabled so you can tick to indicate if the outlet is BSO.
Mon, 15 Jan, 2018 at 12:40 PM
FieldMaxPro is yet to get the geolocation details of selected outlet.
It means that FieldMaxPro is waiting for your device to report the device’s current location. Some devices are slow in reporting their location. Don’t close...
Fri, 10 Jan, 2020 at 11:54 AM